Privacy Statement

This privacy notice aims to inform you about how I collect and process any information that I collect from you, or that you provide to me. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

I am committed to protecting your privacy and the confidentiality of your personal information.

I undertake to preserve the confidentiality of all information you provide to me, and hope that you reciprocate.

My policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires me to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. I do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

 

Who I am

My website address is: www.southdownsstrings.com. This website is owned by me, Sheraine Lynsdale-Nock, trading as South Downs Strings

You can contact me at: info@southdownsstrings.com 

95 St. Leonard's Road, Horsham, West Sussex, RH13 6AP

 

Data I process

I may collect, use, store and transfer different kinds of personal data about you. I have collated these into groups as follows:

Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.

Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to me for the purpose of communication or meeting.

Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from me.

Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of my services.

I may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.

 

Use and disclosure of information

I may use your information to improve the content of my site, to communicate information to you (if you have requested it), for marketing and research purposes and for the purposes specified in this privacy policy.

If you provide personally identifiable information to this site either using a form or by an email, phone call etc I will retain this information to enable future correspondence as a legitimate interest. If you do not wish to be contacted or wish me to remove your personal data from my files, please advise me at info@southdownsstrings.com

 

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

I uses cookies so that they do not identify any individual and I do not try to identify visitors to my website or to link this information with any personal information I collect.

Access and correction

To keep your personally identifiable information accurate, current, and complete, please contact me if amendments are required. I will take all reasonable steps to update or correct personally identifiable information in my possession. You can contact me on info@southdownsstrings.com

 

Security

I adhere to strict security measures to protect your personally identifiable information as you transmit your information from your computer to my site and to protect such information from loss, misuse and unauthorised access, disclosure, alteration, or destruction.

However, you should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to me via e-mail.

 

Contact

Please contact me if you have any queries about my privacy policy, the protection of personal information or wish to update or rectify the personal information that I hold about you.

Enquiries should be sent info@southdownsstrings.com

Please note that I reserve the right to disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate my systems properly and to protect both my users and myself.